1. Program Name
Vediq Telehealth Appointment Messaging
2. Program Description
Vediq Inc. provides SMS messaging technology to support scheduled telehealth appointments conducted by participating healthcare providers.
Patients who have consented to receive appointment-related SMS communications may receive:
- Secure video meeting links for scheduled telehealth appointments.
- Instructions for joining their video appointments.
- Updated meeting links when necessary.
This messaging program is strictly informational and transactional. It does not send marketing or promotional messages.
3. SMS Consent
Patients provide their mobile telephone numbers and consent to receive appointment-related SMS communications through their healthcare provider’s registration or communication consent process.
By opting in, patients agree to receive text messages containing telehealth video meeting links and related appointment information.
SMS consent is voluntary and is not a condition of receiving healthcare services.
4. Message Frequency
Typically, one SMS containing a video meeting link is sent per scheduled telehealth appointment.
Additional messages may be sent if meeting access information changes.
Message frequency varies depending on scheduled appointments.
5. Message and Data Rates
Message and data rates may apply.
Standard messaging and data charges imposed by the recipient’s wireless carrier may apply.
Vediq does not charge recipients a separate fee for receiving these messages.
6. Opt-Out Instructions
To stop receiving SMS messages, reply STOP to any message from the Vediq Telehealth Appointment Messaging program.
A confirmation message may be sent acknowledging the request.
After opting out, no further messages will be sent through this program unless the recipient provides new consent.
7. Customer Support
For assistance, reply HELP to any message.
Recipients may also contact Vediq through:
Website: https://vediq.net
Email: info@vediq.net
8. Message Delivery
SMS delivery depends on mobile carrier availability, network connectivity, device settings, and other technical factors.
Vediq cannot guarantee immediate or uninterrupted message delivery.
Carriers are not liable for any delayed or undelivered messages.
9. Healthcare Communications
The messaging service is intended solely to facilitate access to scheduled telehealth appointments.
SMS messages do not constitute medical advice and are not intended for emergencies.
For medical emergencies, call 911.
Standard SMS may not be end-to-end encrypted. Recipients should avoid sending sensitive medical or financial information by text message.
10. Privacy
We do not sell or share mobile numbers or SMS opt-in consent information with third parties or affiliates for marketing or promotional purposes.
For additional information, please review our SMS Messaging Privacy Policy:
https://vediq.net/sms-privacy-policy/
11. Changes to These Terms
Vediq may update these Terms and Conditions periodically. Updated terms will be posted on our website.
12. Contact Information
Vediq Inc.
Website: https://vediq.net
Email: info@vediq.net